Privacy Policy

1. Data Controller

• Identity: Caveduke, S.L.
• Tax ID: [Company Tax ID]
• Registered address: C/ Juan Ramón Jiménez, 34, 08100 Mollet del Vallés (Barcelona), Spain
• Email: caveduke@caveduke.com
• Phone: (+34) 697 182 482

2. Personal Data We Collect

Through our website, we may collect the following personal data:

• Full name
• Email address
• Phone number
• Postal address (when required for quotes or deliveries)
• Browsing data (cookies, IP address, browser type)
• Any additional information voluntarily provided through our contact forms

3. Purpose of Data Processing

The personal data you provide will be processed for the following purposes:

• Managing contact requests, enquiries and quotes
• Sending commercial information about our products and services, with prior explicit consent
• Managing the commercial relationship with clients
• Complying with applicable legal obligations
• Improving user experience on our website

4. Legal Basis for Processing

The processing of your personal data is based on:

• Consent (Art. 6.1.a GDPR): when submitting contact forms or requesting information.
• Performance of a contract (Art. 6.1.b GDPR): for managing orders and quotes.
• Legitimate interest (Art. 6.1.f GDPR): to improve our services and user experience.
• Legal obligation (Art. 6.1.c GDPR): to comply with tax and commercial obligations.

5. Data Retention

Personal data will be retained for as long as necessary to fulfil the purpose for which it was collected and to determine any liabilities arising from that purpose. Specifically:

• Client data: for the duration of the contractual relationship and, once terminated, for the applicable legal limitation periods.
• Contact and enquiry data: for a maximum of 2 years from the last interaction.
• Marketing communications data: until the data subject withdraws consent.

6. Data Recipients

Personal data will not be disclosed to third parties except where required by law. The following may have access to your data:

• Technology service providers (web hosting, email services)
• Public authorities where legally required
• Financial institutions for payment management

7. Your Rights

In accordance with the General Data Protection Regulation (GDPR), you have the right to:

• Access: request information about the personal data we process.
• Rectification: request correction of inaccurate or incomplete data.
• Erasure: request deletion of your data when no longer necessary.
• Restriction: request restriction of processing under certain circumstances.
• Portability: receive your data in a structured, commonly used format.
• Objection: object to the processing of your data on legitimate grounds.

To exercise these rights, please contact us at caveduke@caveduke.com or at our postal address, enclosing a copy of your identity document.

You also have the right to lodge a complaint with the Spanish Data Protection Agency (AEPD) at www.aepd.es, or with your local supervisory authority.

8. Cookie Policy

Our website uses first-party and third-party cookies for the following purposes:

• Technical cookies: necessary for the website to function properly.
• Analytical cookies: to collect anonymous statistics about website usage.

You may configure your browser to reject cookies, although doing so may affect the functionality of certain sections of the website.

9. Security Measures

We have implemented the necessary technical and organisational measures to ensure the security of personal data and prevent its alteration, loss, unauthorised processing or access, in accordance with the state of the art, the nature of the data stored and the risks to which it is exposed.

10. Changes to this Policy

Caveduke reserves the right to modify this Privacy Policy to adapt it to legislative or case-law developments, as well as industry practices. Any changes will be announced on this page with reasonable advance notice before implementation.